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Refund Policy
You will receive a full refund if :
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Extreme weather conditions prevent us from setting up your stork or flamingo announcement yard sign in time for your baby's arrival or event (shower, birthday).
You will not receive a refund if any of the following apply:
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We cannot access a gated community due to not being given a gate code, or the code doesn’t work.
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The security guard at a gated community refuses to allow us entry. Please note: We stay very busy and we can’t wait at a gate for more than 10 minutes while the guard attempts to contact the homeowner to grant access. It is important that you make arrangements with the guard to give us access prior to the moment of delivery.
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The homeowner or recipient does not allow us to set up the birth announcement or yard sign or calls us to request that we pick up the sign prior to the end of the rental period.
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If a dog or other animal is threatening or refuses to allow us onto the property.
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A partial refund will be issued if order is canceled within 7 days or less of scheduled delivery.